Roof tiles, sheeting, flashing, waterproofing and visible leak risks
TBG Home Care Plan
Prevent small home problems from becoming expensive repairs.
A practical preventative-maintenance membership for homeowners who want regular oversight, clear advice and a trusted contractor to call when something needs attention.
Home Care membershipR199per month
or R2,149 per year upfront
- Annual Home Health Inspection
- R750 annual labour credit
- No standard member call-out fee
- Priority assistance
What it is
Preventative care, not an insurance policy.
TBG Home Care helps homeowners identify visible maintenance risks early, understand what needs attention and plan repairs in the correct order. Repairs and materials remain under your control and are quoted separately where required.
Best suited to
- Owner-occupied homes
- Residential rental properties
- Homes in estates or complexes
- Homeowners who want to prevent avoidable deterioration
One comprehensive inspection every year
Your Home Health Inspection checks the visible warning signs that matter.
The inspection is visual and non-destructive. Hidden defects, specialist testing and repair work are excluded unless separately agreed.
Gutters, downpipes and obvious stormwater concerns
Exterior walls, cracks and general condition
Damp and visible moisture warning signs
Boundary walls and property perimeter
Exterior paint and coating condition
Windows, doors, seals and frames
Bathroom and shower waterproofing warning signs
Basic plumbing visual inspection for obvious leaks
General home maintenance check
Member benefits
What your R199/month gives you.
Home Health Report
After the inspection, you receive findings and maintenance priorities classified as urgent, attention, monitor or good.
Priority assistance
If an active member reports a genuine maintenance problem, TBG arranges attendance as soon as reasonably possible, subject to availability, weather and safety.
No standard call-out fee
Active members in the approved service area do not pay TBG's standard call-out or assessment fee for genuine maintenance concerns.
Preferential maintenance pricing
Members may receive special pricing on qualifying maintenance work. Major renovations and construction are not automatically discounted.
Membership at a glance
Clear rules. No surprises.
- Monthly membership
- R199
- Annual upfront option
- R2,149
- Home Health Inspection
- 1 per year
- Home Health Report
- Included
- Annual labour credit
- R750
- Standard member call-out / assessment fee
- R0
- Materials
- Excluded
- Major repairs
- Quoted separately
Initial Gauteng service area
Focused areas so we can actually deliver.
Pretoria EastCenturionMontana to WonderboomMoot areaMidrand
Properties outside the initial service area may be considered separately. Additional travelling charges may apply where agreed in advance.
How it works
From enquiry to active membership.
We do not collect banking details through the public website. Debit-order details are handled through the approved membership mandate process.
- 01
Enquire
Complete the Home Care questionnaire or contact us on WhatsApp.
- 02
Join
Complete the membership agreement and bank debit-order mandate.
- 03
First payment
Once the first successful payment is received, your annual inspection can be booked.
- 04
Inspect & report
We inspect accessible areas and issue your TBG Home Health Report.
- 05
Maintain
Approve only the work you want. Materials and larger repairs are quoted separately.
Frequently asked questions
Know exactly what you are joining.
When can I book my first inspection?
After the first successful membership payment has been received.
When can I use the R750 labour credit?
Monthly members can use it after three consecutive successful monthly payments. Annual members who pay the full annual membership upfront may use it immediately.
Are materials included?
No. Materials are excluded from the membership and charged separately where maintenance or repair work requires them.
Do members pay call-out fees?
Active members within the approved service area do not pay a standard TBG call-out or assessment fee for genuine maintenance concerns. Repair work, materials, specialist services and after-hours services may still be chargeable.
What does priority assistance mean?
When an active member reports a maintenance problem, TBG will arrange attendance as soon as reasonably possible, subject to staff availability, existing commitments, weather, location and safety. It is not a 24-hour emergency-response guarantee.
How do I cancel?
Cancellation must be submitted in writing by email or WhatsApp with one calendar month's notice. TBG will confirm receipt in writing. Unused membership benefits end when the membership terminates, subject to the final membership agreement.
Important plan conditions
Home Care is maintenance support — not unlimited repairs.
These boundaries keep the plan affordable and sustainable for members.
Visual inspection
The annual inspection is non-destructive. Concealed defects, specialist testing, engineering and certification are outside the standard inspection.
Materials & larger work
Materials, repairs, replacements, renovations and specialist work are not included unless a benefit specifically says otherwise. Additional work is assessed and quoted.
Genuine call-outs
The no-fee member assessment benefit applies to genuine maintenance concerns. Repeated unnecessary or non-maintenance call-outs may be managed or charged by prior agreement.
Protect your home before the damage starts
Interested in TBG Home Care?
Complete the short questionnaire. We will confirm eligibility, membership details and the debit-order mandate with you before activation.